Role Description

Skills required

You'll need:

• the ability to remain calm under pressure
• the ability to memorise orders
• numeracy skills

What you'll do

Your day-to-day tasks may include:

• greeting customers as they arrive and showing them to their table
• giving out menus and taking orders for food and drink
• serving food and drinks
• dealing with bill payments
• making sure tables are clean and tidy
• You'll also be on hand to answer any questions and make sure that customers enjoy their experience.

In formal restaurants your work may include silver service (plating the items of a meal at the table). You'll usually work in a team under the supervision of a head waiter or waitress, known as the maître d’.

You could also specialise in work as a wine waiter or waitress, called a sommelier.